Effective Date: March 3rd, 2026

These Terms & Conditions apply to all services provided by Double Tap Pressure Washing LLC (“Company”) to the customer (“Customer”). By approving a quote, scheduling service, or accepting completed work, the Customer agrees to the following:

 

1. Payment Terms

Payment is due in full immediately upon completion of services unless otherwise agreed in writing prior to service.

The Company reserves the right to require full or partial payment in advance for certain projects.

 

2. Deposits

For projects exceeding $_____, commercial work, specialty treatments, or custom services, a non-refundable deposit of _____% may be required to secure scheduling. Deposits are applied toward the total balance.

Failure to pay a required deposit may result in cancellation or loss of scheduled service date.

 

3. Late Payments & Fees

If payment is not received within seven (7) calendar days of the invoice date:

• A $50 late fee will be added.
   

• An additional $25 per week late fee may be assessed thereafter.
   

• A finance charge of 1.5% per month (18% annually), or the maximum allowed by law, may apply.
   

The Company reserves the right to suspend or refuse future services for unpaid accounts.

 

4. Collections & Legal Remedies

Accounts unpaid after thirty (30) days may be:

• Sent to collections
   

• Subject to legal action
   

• Reported to credit bureaus where permitted
   

Customer agrees to pay all reasonable collection costs, court costs, filing fees, administrative costs, and attorney’s fees incurred in recovering unpaid balances.

Where permitted by Texas law, the Company reserves the right to pursue all available remedies, including filing a mechanic’s or materialman’s lien when applicable.

 

5. Returned Payments & Chargebacks

A $35 fee will apply to any returned, declined, or insufficient funds payment.

Customer agrees not to initiate a chargeback without first contacting the Company to resolve concerns in good faith. Fraudulent or improper chargebacks may be pursued legally.

 

6. Cancellation & Rescheduling Policy

• Cancellations must be made at least 24 hours prior to scheduled service.
   

• Cancellations made within 24 hours may be subject to a $50 cancellation fee.
   

• No-call / no-show appointments may be charged a $75 service fee.
   

• Deposits are non-refundable if cancellation occurs within 24 hours of scheduled service.
   

The Company reserves the right to reschedule services due to weather, safety concerns, equipment failure, or unforeseen circumstances.

 

7. Weather Policy

Pressure washing and exterior cleaning services are weather-dependent.

The Company may reschedule services due to rain, lightning, high winds, freezing temperatures, or unsafe conditions. Rescheduling due to weather does not constitute cancellation.

 

8. Surface Condition & Liability Disclaimer

Customer acknowledges:

• Surfaces may have pre-existing damage, oxidation, cracks, loose mortar, chipped paint, failing sealant, wood rot, or structural defects.
   

• Pressure washing and cleaning may reveal hidden damage or cause existing damage to become visible.
   

• Oxidized siding may show color variation after cleaning.
   

• Loose concrete, aged brick, deteriorated wood, or failing caulk may be affected during cleaning.
   

The Company is not responsible for:

• Pre-existing damage
   

• Water intrusion due to improper installation or failed seals
   

• Oxidation exposure
   

• Loose paint removal
   

• Surface imperfections revealed during cleaning
   

• Landscaping damage from pre-existing root instability
   

• Damage to improperly secured items
   

Customer is responsible for ensuring:

• Windows and doors are properly sealed
   

• Electrical outlets are covered
   

• Pets are secured
   

• Vehicles are moved
   

• Outdoor items are removed or properly protected
   

 

9. Stain Removal Disclaimer

The Company does not guarantee complete removal of:

• Rust stains
   

• Oil stains
   

• Red clay stains
   

• Efflorescence
   

• Oxidation
   

• Deep-set organic staining
   

• Permanent discoloration
   

Some stains may be permanent and may only be improved, not fully removed.

 

10. Access to Property

Customer agrees to provide clear and safe access to all service areas. If access is restricted or unsafe, the Company may:

• Refuse service
   

• Reschedule service
   

• Apply a trip fee
   

 

11. Satisfaction & Disputes

Any concerns must be reported within 48 hours of service completion. Failure to notify the Company within this timeframe constitutes acceptance of completed work.

Disputed amounts do not waive the Customer’s obligation to pay undisputed portions of the invoice.

 

12. Limitation of Liability

To the fullest extent permitted by law, the Company’s liability shall not exceed the total amount paid for services provided.

The Company shall not be liable for indirect, incidental, special, or consequential damages.

 

13. Right to Refuse Service

The Company reserves the right to refuse or discontinue service at any time due to unsafe conditions, harassment, non-payment history, or unreasonable customer demands.

 

14. Agreement

By approving an estimate, scheduling service, or allowing work to proceed, Customer confirms they have read and agree to these Terms & Conditions.